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Service Obligations Management in IT Outsourcing

Liang Liu, Hui Lei, Dongjun Lan, Raymond E. Rose, J. S. Seymour, Murthy V. Devarakonda. Service Obligations Management in IT Outsourcing. In S. C. Cheung, Yinsheng Li, Kuo-Ming Chao, Muhammad Younas, Jen-Yao Chung, editors, Proceedings of ICEBE 2007, IEEE International Conference on e-Business Engineering and the Workshops SOAIC 2007, SOSE 2007, SOKM 2007, 24-26 October, 2007, Hong Kong, China. pages 421-426, IEEE Computer Society, 2007. [doi]

Authors

Liang Liu

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Hui Lei

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Dongjun Lan

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Raymond E. Rose

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J. S. Seymour

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Murthy V. Devarakonda

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