Service Obligations Management in IT Outsourcing

Liang Liu, Hui Lei, Dongjun Lan, Raymond E. Rose, J. S. Seymour, Murthy V. Devarakonda. Service Obligations Management in IT Outsourcing. In S. C. Cheung, Yinsheng Li, Kuo-Ming Chao, Muhammad Younas, Jen-Yao Chung, editors, Proceedings of ICEBE 2007, IEEE International Conference on e-Business Engineering and the Workshops SOAIC 2007, SOSE 2007, SOKM 2007, 24-26 October, 2007, Hong Kong, China. pages 421-426, IEEE Computer Society, 2007. [doi]

@inproceedings{LiuLLRSD07,
  title = {Service Obligations Management in IT Outsourcing},
  author = {Liang Liu and Hui Lei and Dongjun Lan and Raymond E. Rose and J. S. Seymour and Murthy V. Devarakonda},
  year = {2007},
  doi = {10.1109/ICEBE.2007.16},
  url = {http://dx.doi.org/10.1109/ICEBE.2007.16},
  researchr = {https://researchr.org/publication/LiuLLRSD07},
  cites = {0},
  citedby = {0},
  pages = {421-426},
  booktitle = {Proceedings of ICEBE 2007, IEEE International Conference on e-Business Engineering and the Workshops SOAIC 2007, SOSE 2007, SOKM 2007, 24-26 October, 2007, Hong Kong, China},
  editor = {S. C. Cheung and Yinsheng Li and Kuo-Ming Chao and Muhammad Younas and Jen-Yao Chung},
  publisher = {IEEE Computer Society},
  isbn = {0-7695-3003-6},
}