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"Satisfaction with Failure" or "Unsatisfied Success": Investigating the Relationship between Search Success and User Satisfaction

Mengyang Liu, Yiqun Liu, Jiaxin Mao, Cheng Luo, Min Zhang, Shaoping Ma. "Satisfaction with Failure" or "Unsatisfied Success": Investigating the Relationship between Search Success and User Satisfaction. In Pierre-Antoine Champin, Fabien L. Gandon, Mounia Lalmas, Panagiotis G. Ipeirotis, editors, Proceedings of the 2018 World Wide Web Conference on World Wide Web, WWW 2018, Lyon, France, April 23-27, 2018. pages 1533-1542, ACM, 2018. [doi]

Authors

Mengyang Liu

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Yiqun Liu

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Jiaxin Mao

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Cheng Luo

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Min Zhang

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Shaoping Ma

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