"Satisfaction with Failure" or "Unsatisfied Success": Investigating the Relationship between Search Success and User Satisfaction

Mengyang Liu, Yiqun Liu, Jiaxin Mao, Cheng Luo, Min Zhang, Shaoping Ma. "Satisfaction with Failure" or "Unsatisfied Success": Investigating the Relationship between Search Success and User Satisfaction. In Pierre-Antoine Champin, Fabien L. Gandon, Mounia Lalmas, Panagiotis G. Ipeirotis, editors, Proceedings of the 2018 World Wide Web Conference on World Wide Web, WWW 2018, Lyon, France, April 23-27, 2018. pages 1533-1542, ACM, 2018. [doi]

@inproceedings{LiuLMLZM18,
  title = {"Satisfaction with Failure" or "Unsatisfied Success": Investigating the Relationship between Search Success and User Satisfaction},
  author = {Mengyang Liu and Yiqun Liu and Jiaxin Mao and Cheng Luo and Min Zhang and Shaoping Ma},
  year = {2018},
  doi = {10.1145/3178876.3186065},
  url = {http://doi.acm.org/10.1145/3178876.3186065},
  researchr = {https://researchr.org/publication/LiuLMLZM18},
  cites = {0},
  citedby = {0},
  pages = {1533-1542},
  booktitle = {Proceedings of the 2018 World Wide Web Conference on World Wide Web, WWW 2018, Lyon, France, April 23-27, 2018},
  editor = {Pierre-Antoine Champin and Fabien L. Gandon and Mounia Lalmas and Panagiotis G. Ipeirotis},
  publisher = {ACM},
}