Relationship building through reputation and tribalism on companies' Facebook pages: A uses and gratifications approach

Jiangmeng Liu, Michael North, Cong Li. Relationship building through reputation and tribalism on companies' Facebook pages: A uses and gratifications approach. Internet Research, 27(5):1149-1169, 2017. [doi]

@article{LiuNL17-0,
  title = {Relationship building through reputation and tribalism on companies' Facebook pages: A uses and gratifications approach},
  author = {Jiangmeng Liu and Michael North and Cong Li},
  year = {2017},
  doi = {10.1108/IntR-03-2016-0078},
  url = {https://doi.org/10.1108/IntR-03-2016-0078},
  researchr = {https://researchr.org/publication/LiuNL17-0},
  cites = {0},
  citedby = {0},
  journal = {Internet Research},
  volume = {27},
  number = {5},
  pages = {1149-1169},
}