Xinyu Liu, Haidong Tang, Zhiping Fan, Bing Deng. Quality Improvement Modeling and Practice in Baosteel Based on KIV-KOV Analysis. In Qing Li, Guoren Wang, Ling Feng, editors, Advances in Web-Age Information Management: 5th International Conference, WAIM 2004, Dalian, China, July 15-17, 2004. Volume 3129 of Lecture Notes in Computer Science, pages 720-725, Springer, 2004. [doi]
Abstract is missing.