Understanding Patients' WOM of IT-Enabled Healthcare Service: A Case Study of Online Health Consultation

Yezheng Liu, Xue Zhang, Jianshan Sun, Yuanchun Jiang, Zhiqiang Tian. Understanding Patients' WOM of IT-Enabled Healthcare Service: A Case Study of Online Health Consultation. In Tung Bui, editor, 52nd Hawaii International Conference on System Sciences, HICSS 2019, Grand Wailea, Maui, Hawaii, USA, January 8-11, 2019. pages 1-10, ScholarSpace / AIS Electronic Library (AISeL), 2019. [doi]

Abstract

Abstract is missing.