Jade Logan, Nicholas Micallef, Daniele Doneddu, Kevin McLafferty, Muneeb Imtiaz Ahmad. Towards a Structured Framework for Large-Scale AI-Driven Thematic Analysis on Domain-Specific Customer Feedback. In Nuria Oliver, David A. Shamma, Heloisa Candello, Pablo César, Pedro Lopes 0001, Valentino Artizzu, Fiona Draxler, Gustavo López 0001, Anke V. Reinschluessel, Xin Tong 0004, Phoebe O. Toups Dugas, editors, Proceedings of the Extended Abstracts of the 2026 CHI Conference on Human Factors in Computing Systems, CHI EA 2026, Barcelona, Spain, April 13-17, 2026. ACM, 2026. [doi]
Abstract is missing.