Antonella Longo, Gianmario Motta. Design Processes for Sustainable Performances: A Model and a Method. In Christoph Bussler, Armin Haller, editors, Business Process Management Workshops, BPM 2005 International Workshops, BPI, BPD, ENEI, BPRM, WSCOBPM, BPS, Nancy, France, September 5, 2005, Revised Selected Papers. Volume 3812 of pages 399-407, 2005. [doi]
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