Evaluating website quality: which decision criteria do consumers use to evaluate website quality?

Phil Longstreet, Stoney Brooks, Mauricio Featherman, Eleanor T. Loiacono. Evaluating website quality: which decision criteria do consumers use to evaluate website quality?. IT & People, 35(4):1271-1297, 2022. [doi]

Authors

Phil Longstreet

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Stoney Brooks

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Mauricio Featherman

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Eleanor T. Loiacono

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