Evaluating website quality: which decision criteria do consumers use to evaluate website quality?

Phil Longstreet, Stoney Brooks, Mauricio Featherman, Eleanor T. Loiacono. Evaluating website quality: which decision criteria do consumers use to evaluate website quality?. IT & People, 35(4):1271-1297, 2022. [doi]

@article{LongstreetBFL22,
  title = {Evaluating website quality: which decision criteria do consumers use to evaluate website quality?},
  author = {Phil Longstreet and Stoney Brooks and Mauricio Featherman and Eleanor T. Loiacono},
  year = {2022},
  doi = {10.1108/ITP-05-2020-0328},
  url = {https://doi.org/10.1108/ITP-05-2020-0328},
  researchr = {https://researchr.org/publication/LongstreetBFL22},
  cites = {0},
  citedby = {0},
  journal = {IT & People},
  volume = {35},
  number = {4},
  pages = {1271-1297},
}