Phil Longstreet, Stoney Brooks, Mauricio Featherman, Eleanor T. Loiacono. Evaluating website quality: which decision criteria do consumers use to evaluate website quality?. IT & People, 35(4):1271-1297, 2022. [doi]
@article{LongstreetBFL22, title = {Evaluating website quality: which decision criteria do consumers use to evaluate website quality?}, author = {Phil Longstreet and Stoney Brooks and Mauricio Featherman and Eleanor T. Loiacono}, year = {2022}, doi = {10.1108/ITP-05-2020-0328}, url = {https://doi.org/10.1108/ITP-05-2020-0328}, researchr = {https://researchr.org/publication/LongstreetBFL22}, cites = {0}, citedby = {0}, journal = {IT & People}, volume = {35}, number = {4}, pages = {1271-1297}, }