Understanding the Determinants of Service Channel Preference in the Early Stages of Adoption: A Social Cognitive Perspective on Online Brokerage Services

Clayton Arlen Looney, Asli Yagmur Akbulut, Robin S. Poston. Understanding the Determinants of Service Channel Preference in the Early Stages of Adoption: A Social Cognitive Perspective on Online Brokerage Services. Decision Sciences, 39(4):821-857, 2008. [doi]

Abstract

Abstract is missing.