Eugène Loos. Electronic Public Service Delivery: Exploring the Use of Focus Groups for Ex Ante Program Evaluation. In Roland Traunmüller, editor, Electronic Government: Third International Conference, EGOV 2004, Zaragoza, Spain, August 30 - September 3, 2004, Proceedings. Volume 3183 of Lecture Notes in Computer Science, pages 138-143, Springer, 2004. [doi]
@inproceedings{Loos04, title = {Electronic Public Service Delivery: Exploring the Use of Focus Groups for Ex Ante Program Evaluation}, author = {Eugène Loos}, year = {2004}, url = {http://springerlink.metapress.com/openurl.asp?genre=article&issn=0302-9743&volume=3183&spage=138}, researchr = {https://researchr.org/publication/Loos04}, cites = {0}, citedby = {0}, pages = {138-143}, booktitle = {Electronic Government: Third International Conference, EGOV 2004, Zaragoza, Spain, August 30 - September 3, 2004, Proceedings}, editor = {Roland Traunmüller}, volume = {3183}, series = {Lecture Notes in Computer Science}, publisher = {Springer}, isbn = {3-540-22916-7}, }