Amy Van Looy. Looking for a Fit for Purpose: Business Process Maturity Models from a User's Perspective. In Geert Poels, editor, Enterprise Information Systems of the Future - 6th IFIP WG 8.9 Working Conference, CONFENIS 2012, Ghent, Belgium, September 19-21, 2012, Revised Selected Papers. Volume 139 of Lecture Notes in Business Information Processing, pages 182-189, Springer, 2012. [doi]
Abstract is missing.