Reengineering of the software development process in a technology services company

Laura P. Lopez-Arredondo, Cynthia B. Perez, Jesus Villavicencio-Navarro, Kathya E. Mercado, Martin Encinas, Patricia Inzunza-Mejia. Reengineering of the software development process in a technology services company. Business Proc. Manag. Journal, 26(2):655-674, 2020. [doi]

Authors

Laura P. Lopez-Arredondo

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Cynthia B. Perez

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Jesus Villavicencio-Navarro

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Kathya E. Mercado

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Martin Encinas

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Patricia Inzunza-Mejia

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