One size doesn't fit all: diversifying "the user" using personas and emotional scenarios

Antonio A. Lopez-Lorca, Tim Miller, Sonja Pedell, Antonette Mendoza, Alen Keirnan, Leon Sterling. One size doesn't fit all: diversifying "the user" using personas and emotional scenarios. In Filippo Lanubile, Raian Ali, editors, Proceedings of the 6th International Workshop on Social Software Engineering, SSE 2014, Hong Kong, China, November 17, 2014. pages 25-32, ACM, 2014. [doi]

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