Heiko Ludwig, Yolanda Rankin, Robert Enyedi, Laura C. Anderson. Process Variation Analysis Using Empirical Methods: A Case Study. In Stefanie Rinderle-Ma, Farouk Toumani, Karsten Wolf, editors, Business Process Management - 9th International Conference, BPM 2011, Clermont-Ferrand, France, August 30 - September 2, 2011. Proceedings. Volume 6896 of Lecture Notes in Computer Science, pages 62-65, Springer, 2011. [doi]
Abstract is missing.