Christopher Lueg, Sam Martin. Users dealing with spam and spam filters: some observations and recommendations. In Mark D. Apperley, editor, Proceedings of the 8th ACM SIGCHI New Zealand Chapter s International Conference on Computer-Human Interaction: Design Centered HCI, 2007, Hamilton, New Zealand, July 1-4, 2007. Volume 254 of ACM International Conference Proceeding Series, pages 67-72, ACM, 2007. [doi]
Abstract is missing.