Wish-Led Service Innovation Process: An Example of Innovative Bus Service System

Ding-Bang Luh, Chi-Hua Wu, Kuo-Shu Chen. Wish-Led Service Innovation Process: An Example of Innovative Bus Service System. In Fifth International Conference on Service Science and Innovation, ICSSI 2013, 29-31 May, 2013, Kaohsiung, Taiwan. pages 75-78, IEEE, 2013. [doi]

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