Improving the performance assessment of government web portals: A proposal using data envelopment analysis (DEA)

Dolores E. Luna, José Ramón Gil-García, Luis F. Luna-Reyes, Rodrigo Sandoval-Almazán, Abel Duarte-Valle. Improving the performance assessment of government web portals: A proposal using data envelopment analysis (DEA). Information Polity, 18(2):169-187, 2013. [doi]

@article{LunaGLSD13,
  title = {Improving the performance assessment of government web portals: A proposal using data envelopment analysis (DEA)},
  author = {Dolores E. Luna and José Ramón Gil-García and Luis F. Luna-Reyes and Rodrigo Sandoval-Almazán and Abel Duarte-Valle},
  year = {2013},
  doi = {10.3233/IP-130302},
  url = {http://dx.doi.org/10.3233/IP-130302},
  researchr = {https://researchr.org/publication/LunaGLSD13},
  cites = {0},
  citedby = {0},
  journal = {Information Polity},
  volume = {18},
  number = {2},
  pages = {169-187},
}