When AI summary is inconsistent with aggregated rating: The role of trust, valence, and algorithmic explanation in consumer attitudes

Lijuan Luo, Ling Liu, Yujie Zheng. When AI summary is inconsistent with aggregated rating: The role of trust, valence, and algorithmic explanation in consumer attitudes. Telematics and Informatics, 104:102361, 2026. [doi]

Abstract

Abstract is missing.