Kathy Lyons. Pump up the jam!: tips and tricks to motivate you and your staff. In Gail Farally-Semerad, Karen J. McRitchie, Elizabeth Rugg, editors, Proceedings of the ACM SIGUCCS Fall Conference on User Services 2009, St. Louis, Missouri, USA, October 11-14, 2009. pages 65-66, ACM, 2009. [doi]
Abstract is missing.