Lukasz Lysik, Robert Kutera, Piotr Machura. Social Collaboration Solutions as a Catalyst of Consumer Trust in Service Management Platforms - A Research Study. In Witold Abramowicz, editor, Business Information Systems - 18th International Conference, BIS 2015, Poznań, Poland, June 24-26, 2015, Proceedings. Volume 208 of Lecture Notes in Business Information Processing, pages 220-232, Springer, 2015. [doi]
@inproceedings{LysikKM15, title = {Social Collaboration Solutions as a Catalyst of Consumer Trust in Service Management Platforms - A Research Study}, author = {Lukasz Lysik and Robert Kutera and Piotr Machura}, year = {2015}, doi = {10.1007/978-3-319-19027-3_18}, url = {http://dx.doi.org/10.1007/978-3-319-19027-3_18}, researchr = {https://researchr.org/publication/LysikKM15}, cites = {0}, citedby = {0}, pages = {220-232}, booktitle = {Business Information Systems - 18th International Conference, BIS 2015, Poznań, Poland, June 24-26, 2015, Proceedings}, editor = {Witold Abramowicz}, volume = {208}, series = {Lecture Notes in Business Information Processing}, publisher = {Springer}, isbn = {978-3-319-19026-6}, }