Social Collaboration Solutions as a Catalyst of Consumer Trust in Service Management Platforms - A Research Study

Lukasz Lysik, Robert Kutera, Piotr Machura. Social Collaboration Solutions as a Catalyst of Consumer Trust in Service Management Platforms - A Research Study. In Witold Abramowicz, editor, Business Information Systems - 18th International Conference, BIS 2015, Poznań, Poland, June 24-26, 2015, Proceedings. Volume 208 of Lecture Notes in Business Information Processing, pages 220-232, Springer, 2015. [doi]

@inproceedings{LysikKM15,
  title = {Social Collaboration Solutions as a Catalyst of Consumer Trust in Service Management Platforms - A Research Study},
  author = {Lukasz Lysik and Robert Kutera and Piotr Machura},
  year = {2015},
  doi = {10.1007/978-3-319-19027-3_18},
  url = {http://dx.doi.org/10.1007/978-3-319-19027-3_18},
  researchr = {https://researchr.org/publication/LysikKM15},
  cites = {0},
  citedby = {0},
  pages = {220-232},
  booktitle = {Business Information Systems - 18th International Conference, BIS 2015, Poznań, Poland, June 24-26, 2015, Proceedings},
  editor = {Witold Abramowicz},
  volume = {208},
  series = {Lecture Notes in Business Information Processing},
  publisher = {Springer},
  isbn = {978-3-319-19026-6},
}