Lukasz Lysik, Robert Kutera, Piotr Machura. Social Collaboration Solutions as a Catalyst of Consumer Trust in Service Management Platforms - A Research Study. In Witold Abramowicz, editor, Business Information Systems - 18th International Conference, BIS 2015, Poznań, Poland, June 24-26, 2015, Proceedings. Volume 208 of Lecture Notes in Business Information Processing, pages 220-232, Springer, 2015. [doi]
Abstract is missing.