The Relationship between Service Quality and Revisit intention: Based on self-service retail technology

Fang Lyu, Hyuna Lim, Jaewon Choi. The Relationship between Service Quality and Revisit intention: Based on self-service retail technology. In Kwok Kee Wei, Wei Wayne Huang, Jae Kyu Lee, Dongming Xu, James J. Jiang, Hee-Woong Kim, editors, 23rd Pacific Asia Conference on Information Systems, PACIS 2019, X'ian, China, July 8-12, 2019. pages 76, 2019. [doi]

Abstract

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