Dede Ma, Pengyi Zhang. "Happy Rides Are All Alike; Every Unhappy Ride Is Unhappy in Its Own Way": Passengers' Emotional Experiences While Using a Mobile Application for Ride-Sharing. In Natalie Greene Taylor, Caitlin Christian-Lamb, Michelle H. Martin, Bonnie A. Nardi, editors, Information in Contemporary Society - 14th International Conference, iConference 2019, Washington, DC, USA, March 31 - April 3, 2019, Proceedings. Volume 11420 of Lecture Notes in Computer Science, pages 706-717, Springer, 2019. [doi]
Abstract is missing.