The Relationship Between Outbound and Inbound Communication in Government-to-Citizen Interaction

Christian Ø. Madsen, Willem Pieterson, Sara Hofmann. The Relationship Between Outbound and Inbound Communication in Government-to-Citizen Interaction. In Shefali Virkar, Marijn Janssen, Ida Lindgren, Ulf Melin, Francesco Mureddu, Peter Parycek, Efthimios Tambouris, Gerhard Schwabe, Hans Jochen Scholl, editors, Proceedings of Ongoing Research, Practitioners, Posters, Workshops, and Projects at EGOV-CeDEM-ePart 2020 co-located with the IFIP WG 8.5 International Conference EGOV-CeDEM-ePart 2020, Linköping University, Sweden (Online), 31 August-2 September 2020. Volume 2797 of CEUR Workshop Proceedings, pages 107-116, CEUR-WS.org, 2020. [doi]

Abstract

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