Celeste S. Magers. An experimental evaluation of on-line HELP for non-programmers. In Raoul N. Smith, Richard W. Pew, Ann Janda, editors, Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, CHI 1983, Boston, Massachusetts, USA, December 12-15, 1983. pages 277-281, ACM, 1983. [doi]
Abstract is missing.