A multi-level framework for measuring and benchmarking public service organizations: connecting stages-of-growth models and enterprise architecture

Devender Maheshwari, Marijn Janssen, Anne Fleur van Veenstra. A multi-level framework for measuring and benchmarking public service organizations: connecting stages-of-growth models and enterprise architecture. In Elsa Estevez, Marijn Janssen, editors, ICEGOV 2011, Proceedings of the 5th International Conference on Theory and Practice of Electronic Governance, Tallinn, Estonia, September 26-28, 2011. pages 73-80, ACM, 2011. [doi]

Abstract

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