Tendai Makasi, Alireza Nili, Kevin C. Desouza, Mary Tate. Public Service Values and Chatbots in the Public Sector: Reconciling Designer efforts and User Expectations. In 55th Hawaii International Conference on System Sciences, HICSS 2022, Virtual Event / Maui, Hawaii, USA, January 4-7, 2022. pages 1-10, ScholarSpace, 2022. [doi]
@inproceedings{MakasiNDT22-0,
title = {Public Service Values and Chatbots in the Public Sector: Reconciling Designer efforts and User Expectations},
author = {Tendai Makasi and Alireza Nili and Kevin C. Desouza and Mary Tate},
year = {2022},
url = {http://hdl.handle.net/10125/79625},
researchr = {https://researchr.org/publication/MakasiNDT22-0},
cites = {0},
citedby = {0},
pages = {1-10},
booktitle = {55th Hawaii International Conference on System Sciences, HICSS 2022, Virtual Event / Maui, Hawaii, USA, January 4-7, 2022},
publisher = {ScholarSpace},
}