Tendai Makasi, Alireza Nili, Kevin C. Desouza, Mary Tate. Public Service Values and Chatbots in the Public Sector: Reconciling Designer efforts and User Expectations. In 55th Hawaii International Conference on System Sciences, HICSS 2022, Virtual Event / Maui, Hawaii, USA, January 4-7, 2022. pages 1-10, ScholarSpace, 2022. [doi]
Abstract is missing.