Marko Mäki, Ari Alamäki. Data Privacy Concerns Throughout the Customer Journey and Different Service Industries. In Luis M. Camarinha-Matos, Hamideh Afsarmanesh, Dario Antonelli, editors, Collaborative Networks and Digital Transformation - 20th IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2019, Turin, Italy, September 23-25, 2019, Proceedings. Volume 568 of IFIP Advances in Information and Communication Technology, pages 516-526, Springer, 2019. [doi]
Abstract is missing.