Automatically Selecting Answer Templates to Respond to Customer Emails

Rahul Malik, L. Venkata Subramaniam, Saroj Kaushik. Automatically Selecting Answer Templates to Respond to Customer Emails. In Manuela M. Veloso, editor, IJCAI 2007, Proceedings of the 20th International Joint Conference on Artificial Intelligence, Hyderabad, India, January 6-12, 2007. pages 1659-1664, 2007. [doi]

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