Researchr is a web site for finding, collecting, sharing, and reviewing scientific publications, for researchers by researchers.
Sign up for an account to create a profile with publication list, tag and review your related work, and share bibliographies with your co-authors.
Suresh Malladi, P. D. D. Dominic, Ahmed Kamil. Lean principles in IT services: a case study on implementation and best practices. IJBIS, 8(3):247-268, 2011. [doi]
Abstract is missing.