Dynamic User Level and Utility Measurement for Adaptive Dialog in a Help-Desk System

Preetam Maloor, Joyce Chai. Dynamic User Level and Utility Measurement for Adaptive Dialog in a Help-Desk System. In Laila Dybkjær, Kôiti Hasida, David R. Traum, editors, Proceedings of the SIGDIAL 2000 Workshop, The 1st Annual Meeting of the Special Interest Group on Discourse and Dialogue, 7-8 October 2000, Hong Kong. pages 94-101, The Association for Computer Linguistics, 2000. [doi]

@inproceedings{MaloorC00,
  title = {Dynamic User Level and Utility Measurement for Adaptive Dialog in a Help-Desk System},
  author = {Preetam Maloor and Joyce Chai},
  year = {2000},
  url = {http://aclweb.org/anthology/W/W00/W00-1011.pdf},
  researchr = {https://researchr.org/publication/MaloorC00},
  cites = {0},
  citedby = {0},
  pages = {94-101},
  booktitle = {Proceedings of the SIGDIAL 2000 Workshop, The 1st Annual Meeting of the Special Interest Group on Discourse and Dialogue, 7-8 October 2000, Hong Kong},
  editor = {Laila Dybkjær and Kôiti Hasida and David R. Traum},
  publisher = {The Association for Computer Linguistics},
}