Preetam Maloor, Joyce Chai. Dynamic User Level and Utility Measurement for Adaptive Dialog in a Help-Desk System. In Laila Dybkjær, Kôiti Hasida, David R. Traum, editors, Proceedings of the SIGDIAL 2000 Workshop, The 1st Annual Meeting of the Special Interest Group on Discourse and Dialogue, 7-8 October 2000, Hong Kong. pages 94-101, The Association for Computer Linguistics, 2000. [doi]
Abstract is missing.