Esperanza Marcos, Valeria de Castro, Juan M. Vara. IT Service Engineering: A New Kind of IT Professional. In Marco Aiello 0001, Athman Bouguettaya, Damian Andrew Tamburri, Willem-Jan van den Heuvel, editors, Next-Gen Digital Services. A Retrospective and Roadmap for Service Computing of the Future - Essays Dedicated to Michael Papazoglou on the Occasion of His 65th Birthday and His Retirement. Volume 12521 of Lecture Notes in Computer Science, pages 153-164, Springer, 2021. [doi]
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