A multi-level approach for hierarchical Ticket Classification

Matteo Marcuzzo, Alessandro Zangari, Michele Schiavinato, Lorenzo Giudice, Andrea Gasparetto, Andrea Albarelli. A multi-level approach for hierarchical Ticket Classification. In Proceedings of the Eighth Workshop on Noisy User-generated Text, W-NUT@COLING 2022, Gyeongju, Republic of Korea, October 12 - 17, 2022. pages 201-214, Association for Computational Linguistics, 2022. [doi]

@inproceedings{MarcuzzoZSGGA22,
  title = {A multi-level approach for hierarchical Ticket Classification},
  author = {Matteo Marcuzzo and Alessandro Zangari and Michele Schiavinato and Lorenzo Giudice and Andrea Gasparetto and Andrea Albarelli},
  year = {2022},
  url = {https://aclanthology.org/2022.wnut-1.22},
  researchr = {https://researchr.org/publication/MarcuzzoZSGGA22},
  cites = {0},
  citedby = {0},
  pages = {201-214},
  booktitle = {Proceedings of the Eighth Workshop on Noisy User-generated Text, W-NUT@COLING 2022, Gyeongju, Republic of Korea, October 12 - 17, 2022},
  publisher = {Association for Computational Linguistics},
}