Tiziana Margaria, Steve Boßelmann, Markus Doedt, Barry D. Floyd, Bernhard Steffen. Customer-Oriented Business Process Management: Vision and Obstacles. In Mike Hinchey, Lorcan Coyle, editors, Conquering Complexity. pages 407-429, Springer, 2012. [doi]
@incollection{MargariaBDFS12,
title = {Customer-Oriented Business Process Management: Vision and Obstacles},
author = {Tiziana Margaria and Steve Boßelmann and Markus Doedt and Barry D. Floyd and Bernhard Steffen},
year = {2012},
doi = {10.1007/978-1-4471-2297-5_16},
url = {http://dx.doi.org/10.1007/978-1-4471-2297-5_16},
researchr = {https://researchr.org/publication/MargariaBDFS12},
cites = {0},
citedby = {0},
pages = {407-429},
booktitle = {Conquering Complexity},
editor = {Mike Hinchey and Lorcan Coyle},
publisher = {Springer},
isbn = {978-1-4471-2296-8},
}