Arjen Maris, Guido Ongena, Pascal Ravesteijn. Business Process Management Maturity and Process Performance - A Longitudinal Study. In Chiara Di Francescomarino, Andrea Burattin, Christian Janiesch, Shazia W. Sadiq, editors, Business Process Management Forum - BPM 2023 Forum, Utrecht, The Netherlands, September 11-15, 2023, Proceedings. Volume 490 of Lecture Notes in Business Information Processing, pages 355-371, Springer, 2023. [doi]
Abstract is missing.