Olivera Marjanovic, Richard Roose. BI-Enabled, Human-Centric Business Process Improvement in a Large Retail Company. In 44th Hawaii International International Conference on Systems Science (HICSS-44 2011), Proceedings, 4-7 January 2011, Koloa, Kauai, HI, USA. pages 1-9, IEEE Computer Society, 2011. [doi]
Abstract is missing.