Exploring Social Customer Relationship Management Adoption in Micro, Small and Medium-Sized Enterprises - researchr publication authors

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Marjeta Marolt, Hans-Dieter Zimmermann, Anja Znidarsic, Andreja Pucihar. Exploring Social Customer Relationship Management Adoption in Micro, Small and Medium-Sized Enterprises. JTAER, 15(2):38-58, 2020. [doi]

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