Exploring Social Customer Relationship Management Adoption in Micro, Small and Medium-Sized Enterprises

Marjeta Marolt, Hans-Dieter Zimmermann, Anja Znidarsic, Andreja Pucihar. Exploring Social Customer Relationship Management Adoption in Micro, Small and Medium-Sized Enterprises. JTAER, 15(2):38-58, 2020. [doi]

Abstract

Abstract is missing.