Josianne Marsan, Mathieu Templier, Patrick Marois, Bram Adams, Kevin Carillo, Georgia Leida Mopenza. Toward Solving Social and Technical Problems in Open Source Software Ecosystems: Using Cause-and-Effect Analysis to Disentangle the Causes of Complex Problems. IEEE Software, 36(1):34-41, 2019. [doi]
Abstract is missing.