Christopher J. Martin, Jacqueline Archibald, Leslie Ball, Lloyd Carson. Towards an Affective Self-Service Agent. In Milos Kudelka, Jaroslav Pokorný, Václav Snásel, Ajith Abraham, editors, Proceedings of the Third International Conference on Intelligent Human Computer Interaction (IHCI 2011), Prague, Czech Republic, August, 2011. Volume 179 of Advances in Intelligent Systems and Computing, pages 3-12, Springer, 2011. [doi]
Abstract is missing.