David Martin, John Rooksby, Mark Rouncefield. Users as contextual features of software product development and testing. In Tom Gross, Kori Inkpen, editors, Proceedings of the 2007 International ACM SIGGROUP Conference on Supporting Group Work, GROUP 2007, Sanibel Island, Florida, USA, November 4-7, 2007. pages 301-310, ACM, 2007. [doi]
Abstract is missing.