"What I've received doesn't match what I saw online": Effects of purchase-risk notices on reducing online returns - researchr publication authors

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Francisco José Martínez López, Yangchun Li, Changyuan Feng, Huaming Liu, Marc Sansó Mata. "What I've received doesn't match what I saw online": Effects of purchase-risk notices on reducing online returns. Information & Management, 59(8):103720, 2022. [doi]

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