Francisco José Martínez López, Yangchun Li, Changyuan Feng, Huaming Liu, Marc Sansó Mata. "What I've received doesn't match what I saw online": Effects of purchase-risk notices on reducing online returns. Information & Management, 59(8):103720, 2022. [doi]
@article{Martinez-LopezL22,
title = {"What I've received doesn't match what I saw online": Effects of purchase-risk notices on reducing online returns},
author = {Francisco José Martínez López and Yangchun Li and Changyuan Feng and Huaming Liu and Marc Sansó Mata},
year = {2022},
doi = {10.1016/j.im.2022.103720},
url = {https://doi.org/10.1016/j.im.2022.103720},
researchr = {https://researchr.org/publication/Martinez-LopezL22},
cites = {0},
citedby = {0},
journal = {Information & Management},
volume = {59},
number = {8},
pages = {103720},
}