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An Ontology Driven Multi-agent System for Client Assignment in a Bank Queue

María de Lourdes Martínez-Villaseñor, David González-Marrón, Miguel González-Mendoza, Neil Hernández-Gress. An Ontology Driven Multi-agent System for Client Assignment in a Bank Queue. In Joaquim Filipe, Jan L. G. Dietz, editors, KEOD 2010 - Proceedings of the International Conference on Knowledge Engineering and Ontology Development, Valencia, Spain, October 25-28, 2010. pages 241-250, SciTePress, 2010.

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