Quality certification in the virtual enterprise: An objective tool for supply chain management and customer satisfaction

Angelo Martins, João José Pinto Ferreira, José M. Mendonça. Quality certification in the virtual enterprise: An objective tool for supply chain management and customer satisfaction. In Luis M. Camarinha-Matos, Hamideh Afsarmanesh, Ricardo J. Rabelo, editors, E-Business and Virtual Enterprises: Managing Business-to-Business Cooperation, IFIP TC5/WG5.3 Second IFIP Working Conference on Infrastructures for Virtual Organizations: Managing Cooperation in Virtual Organizations and Electronic Busimess towards Smart . Volume 184 of IFIP Conference Proceedings, pages 479-486, Kluwer, 2000.

@inproceedings{MartinsFM00,
  title = {Quality certification in the virtual enterprise: An objective tool for supply chain management and customer satisfaction},
  author = {Angelo Martins and João José Pinto Ferreira and José M. Mendonça},
  year = {2000},
  tags = {certification},
  researchr = {https://researchr.org/publication/MartinsFM00},
  cites = {0},
  citedby = {0},
  pages = {479-486},
  booktitle = {E-Business and Virtual Enterprises: Managing Business-to-Business Cooperation, IFIP TC5/WG5.3 Second IFIP Working Conference on Infrastructures for Virtual Organizations: Managing Cooperation in Virtual Organizations and Electronic Busimess towards Smart },
  editor = {Luis M. Camarinha-Matos and Hamideh Afsarmanesh and Ricardo J. Rabelo},
  volume = {184},
  series = {IFIP Conference Proceedings},
  publisher = {Kluwer},
  isbn = {0-7923-7205-0},
}